Contact Us

At Velvet Essence, we are committed to providing exceptional service and ensuring that your experience with our luxury candles and reed diffusers is seamless. Whether you have a question, need assistance with an order, or are interested in custom gifting, we are here to help.

How to Reach Us

Customer Support

For inquiries regarding products, orders, or general support, reach out to us through the following channels:

• Email: velvet.essence@outlook.com
• Phone/WhatsApp: +971 50 596 4089
• Business Hours: Monday – Friday | 9:00 AM – 5:00 PM (GST)

Let’s Connect in Person

For corporate gifting, bulk orders, and collaboration inquiries, we are happy to arrange an in-person discussion at your office or preferred location. Please reach out to schedule a meeting with our team.