Privacy Policy

Last Updated: 22 February 2025

Velvet Essence respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data.

1. Information We Collect

We may collect the following types of information:

• Personal details (name, email, phone number, shipping address, billing information)

• Payment details (processed securely through third-party providers, we do not store credit card information)

• Usage data (website interactions, IP address, cookies, device information)

2. How We Use Your Information

• To process and fulfil your orders

• To send order confirmations, shipping updates, and promotional emails (if subscribed)

• To improve our website experience and services

• To prevent fraud and ensure security

3. Sharing Your Information

• We do not sell, trade, or rent your personal data to third parties.

• We may share your information with trusted third-party service providers (e.g., payment processors, shipping carriers) to facilitate transactions.

• We may disclose personal data if required by law.

4. Cookies & Tracking Technologies

• Our website uses cookies to enhance your browsing experience and analyse website performance.

• You can manage cookie preferences through your browser settings.

5. Data Security

• We implement security measures to protect your personal information.

• However, no online data transmission is 100% secure. We encourage you to use strong passwords and safeguard your login credentials.

6. Your Rights

• You can request access, modification, or deletion of your personal data at any time.

• You may opt out of marketing emails by clicking the “unsubscribe” link in our emails.

7. Changes to This Policy

Velvet Essence reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

For questions regarding this Privacy Policy, please contact us at velvet.essence@outlook.com.