Payment Notice

We accept secure online and in-person payments for all Velvet Essence products, including our handcrafted soy wax candles, reed diffusers, and waterproof, non-tarnish jewellery. All transactions are processed in AED (United Arab Emirates Dirham).

For custom orders, bulk gifting, or corporate packages, a 50% deposit may be required to confirm your order. The remaining balance must be settled prior to dispatch or on delivery, as agreed.

Accepted Payment Methods:

• Credit/Debit Cards (online checkout)

• Apple Pay / Google Pay (where available)

• Ziina QR Code Payments (scan and pay at pop-up events)

• Ziina Tap to Pay (pay directly using card or phone on our mobile device)

• Cash on Delivery (for in-person events only)

Our in-person setup includes both QR code scanning and Tap to Pay via Ziina — offering a smooth, contactless payment experience at markets, fairs, and events.

All product prices are inclusive of applicable taxes unless stated otherwise. Delivery fees, if applicable, will be calculated at checkout or confirmed during custom order communication.

If you have any questions or need assistance with your payment, please contact us at:
📧 velvet.essence@outlook.com
📞 +971 50 596 4089